In business since 1988, Issues & Answers Network, Inc. provides market research consulting services and has completed over 10,000 studies. With locations in Virginia, Michigan and Canada, Issues & Answers has over 300 CATI telephone interviewing stations. There are also four skilled moderators on staff.
Services include CATI surveys, questionnaire design, mystery shopping, tabulation, coding, an Interactive Voice Response (IVR) system, a state-of-the-art web survey package, toll-free inbound services, focus group moderation, international interviewing and a host of other qualitative and quantitative methodologies. Issues & Answers provides services ranging from data collection and data processing to full service reporting and comprehensive analysis. Please inquire about our newest service, ICE®, which combines qualitative and quantitative testing of products which could happen in as little as a single day!
A sampling of the services offered are: advertising research and valuation, customer satisfaction, consumer attitude and awareness tracking, new product positioning, and label and package design. We work in a variety of industries including consumer products (apparel, health and beauty, household appliances, food and beverage, and pharmaceutical), services (health care, entertainment, travel and hospitality, insurance and banking), and business-to-business services and products (financial services, telecommunications, agriculture and retailing).
With 14 global alliance partners with quality firms in a number of different countries, Issues & Answers has the capability and resources to conduct market research services worldwide in the ever-changing global market.
For more information, contact Carla Lindemann, Executive Vice President, in the Virginia Beach headquarters office, at 1-800-23-ISSUE, or via e-mail, clindemann@issans.com.